Yes, we ship orders daily.*
Shop online 24-7.
Check out our "About Us" Page for news and announcements
June 19 2021
We started this FAQ for your information about our operations. This page will be updated as our operations change and as needed:
Frequently Asked Questions
- Customers can place orders online. We are open for business, and ship orders daily. *
- Are your operations up and running? What is your current ship/ processing time? Our operations are up and running normally, but due to a number of factors, our processing time is slightly delayed. Currently we are experiencing slightly higher than normal order volume ( Thank you for your business!! ) and experiencing some slight delays on inbound shipments from vendors of goods we offer due to supply and transportation issues out of our control. Your order will ship within 8 to 10 days after placing it online,
- After orders are placed we request that customers not cancel an order, and we review cancellations on a case by case basis. There will be a 10% restocking fee on cancellation. See our About Us page for terms and information on cancellations and returns.
- We do not offer local customer pick up .
- RETURNS- We typically do not accept returns If an order ships it can not be cancelled or returned for a refund or store credit unless we shipped the incorrect item(s). We may ask for information to confirm the mistake, like photos for example.
How do I contact you in case I have a question about my order? Contact us at 800-359-0944 - Toll-Free
- Shipping information here
- Read more about us here
- Where are you located? Chemistry Connection, which does business as, and owns the website Makeyourown.buzz, operates out of warehouses near Independence Ohio.
- Holidays -
We are closed during the following company holidaysNew Year's Day – January 1, 2021
Spring Holiday – April 2, 2021
Memorial Day – May 31, 2021
Independence Day – July 5, 2021
Labor Day – September 6, 2021
Thanksgiving Day – November 25, 2021
Winter Holiday – December 24, 2021
We sincerely appreciate your business and support! Your orders provide many jobs here in our community.
We would like to once again underscore our commitment to act proactively, responsibly, and with integrity to ensure we will do whatever we can to meet your expectations, and continue to serve the needs of our customers.